Terms of service

At Daisy Clips, we want you to be happy with your purchase. While we do not offer returns or refunds, we do provide an exchange facility for eligible products.

When can you request an exchange?

An exchange may be considered if:

• You received a damaged or defective product.
• You received a wrong product.
• Your order is incomplete or has a missing item.

Exchange Conditions

• Please contact us within 48 hours of receiving your order if you have any issue with your product.
• You may be required to share clear photos/videos of the product and packaging for verification.
• The product must be unused, unworn and in its original condition, along with its original packaging, tags and accessories, wherever applicable.
• Exchange requests will be reviewed and approved after verification.
• Products that have been used, washed, damaged after delivery, altered or returned without prior approval may not be eligible for exchange.
• Exchanges are subject to product availability. If the same product is unavailable, Daisy Clips may provide an alternative solution at its discretion.
• No cash refunds will be provided for approved exchange requests.

To request an exchange, contact us at daisyclips26@gmail.com or 8103169291 with your order details and supporting photos/videos.